What are the advantages of subscriptions?

A subscription is a practical solution if you purchase the same product on a regular basis. It saves time in having to re-order the product each time it runs out. A new order is automatically generated based on the information received from you. The order is shipped one week before your supply runs out.

Subscription orders are discounted, meaning that you save on your subscription order automatically, as opposed to placing several separate orders at a time. The respective price advantage that you will be entitled to will be visible in the pricing information.

How often do I receive the shipment?

A delivery interval will be recommended based on the product's dosage instructions. It is possible to amend the details by contacting our Customer Care staff. A new shipment is dispatched automatically 1 week before your supply runs out. An email will also be dispatched to inform you that the shipment shall be delivered within a few days.

How long will I be bound to the subscription?

You can cancel your subscription by e-mail at any time. Simply contact our Customer Care staff.

Can I change my subscription order?

Yes, simply contact our Custome Care staff to amend, pause or activate your subscription order.

Can I edit my shipping address?

Yes. Simply contact our Customer Care staff to amend the shipping address.

How do I settle the subscription payment

The following payment methods are accepted: credit card, Klarna (Billpay) and Cash on Delivery*.

NB: Additional fees are charged for Cash on Delivery purchases upon delivery.